Refund policy

Return & Refund Policy

Boond Naturals currently does not accept any returns or exchanges for any orders that have been placed due to the nature of the products we offer.

Due to health reasons, we do not offer refunds or exchanges on fragrances where the packaging has been opened or used.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives. If an item is defective, damaged, or incorrect, contact us at team@boond.ca within 48 hours of delivery.

Please include your order number and clear photos of the item and packaging so our team can review the issue and make it right.

Exceptions

Damage, defects, or incorrect items reported more than 48 hours after delivery will not be eligible for review.